Organizations are investing in new tools and technology consisting of mobility, cloud, big data, sensors, and communications to empower their workforce, especially those who are in the field, to deliver better customer satisfaction. Organizations have already leveraged different mobile solutions to support their work activities.
To succeed, organizations need a procedure that combines cloud-based services, mobile solutions, and fast-moving data analytics, to acquire real-time access to powerful insights from anyplace, at any time, and make better business decisions. As per Forbes, 68% of CIOs predict they will spend more on mobile applications, cloud migration, and cyber-security in the next two years.
Today organizations have so much data getting from the field like service reports, order bookings, sales updates, safety inspections, delivery reports, meeting notes, audits, expense reports, and more. Many companies, though, do not use this information to its full advantage. The difficulty is, how do you have easy access to agile analytics and reports, and sidestep the trap of holding too much data to analyze the results effectively?
How a company collects real-time data through field workforce using the technology, and how it handles the data, can set it independently from the opposition. Businesses that analyze and act on this data to optimize operations, sales, service, delivery often reach higher levels of customer fulfillment and increased profits.
A productive, fast, responsive analytics dashboard enables individual business managers to track performance and view various reports. Managers can see reports through specific filtered information – field executives, visits, and customers – to view the current and historical data. The analytics dashboard can also be displayed on smartphones and tablets. With an operational performance business intelligence data available at fingertips, business managers will have the right data at the right point to make the right decisions.
"Cloud is the new way of elastically scalable, self-service computing and both internal and external applications will be built on this new style.” - Gartner
Cloud data analytics helps organizations in preparation and taking the right decisions based on information gathered from different sources. Data analysis has become crucial for companies to innovate, compete, and generate economic value. Large enterprises are using big data to establish their foothold in the market as well as start-ups are leveraging data-driven strategies for innovation.
Cloud data analytics can deliver many benefits to businesses:
- Provide actionable insights for improving productivity
- More fruitful team enhancing ROI
- The right advice at the right time to enhance customer satisfaction
- Take decisions and improve techniques to transform the business
- Make intelligent predictions on the market demand
It is cleared why data is vital for any business. Information is the foundation of every judgment. In a world of united people and things, organizations need a better view of what’s happening through enhanced analytics.
